Cooney37
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01-13-2020 05:55 PM in
Galaxy Note
Whenever I use my spen I write something and it will glitch out and go all pixelated in areas. Is this a bug/glitch or should I he worried???
4 Comments
Vic20
Active Level 10
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01-14-2020 11:59 AM in
Galaxy Note
When did this happen? Did you recently see this after upgrading to Android 10? I've never seem that happen before and is not normal. Try clearing cache partition in recovery and see if that resolves it.
Cooney37
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01-14-2020 04:11 PM in
Galaxy Note
yes I recently seen this after upgrading
Jeremy_from_Sam sung
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01-14-2020 04:02 PM in
Galaxy NoteHi @Cooney37,
If you take a screenshot, will it show on the picture? If it does, could you share it with us? I will escalate the matter and any more information about it can help. Thanks @Vic20 for the advice and potential solution!
Cheers,
Jeremy
Vic20
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01-14-2020 07:16 PM in
Galaxy Note
Ok. If it happened after the upgrade, do a cache wipe first to see if that resolves the issue. If the issue is still persistent, suggest backing up the device (important) and doing a factory reset. WARNING, this will wipe everything off there device and start fresh.