Original topic:

Samsung COO Paul Brannen treats Canadian Note7 customers like schmucks

(Topic created on: 11-10-2016 09:01 AM)
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Fatwa
Active Level 9
Options
Galaxy Note
Noticing that US Samsung is coming to the table offering $100 loyalty credit if Note7 users stay in the family.. and $25 credit if you leave the family.

Unbelievable that Candian Chief Operating Officer Paul Brannen isnt taking any accountability with respect to taking care of his customers.

http://feedproxy.google.com/~r/androidcentral/~3/8H2SmCkY9IA/samsung-offers-100-credit-swap-your-note-7-another-galaxy-phone

via News on Android™ ( https://play.google.com/store/apps/details?id=it.pinenuts.androidnoticias )
9 Comments
Jonathan34
Expert Level 1
Galaxy Note
From my chat yesterday with a Samsung employee online they said we get the 100$ credit as well but I'm going to call today to confirm the details
Fatwa
Active Level 9
Galaxy Note
I believe the credit you are inferring is the natural price difference between Note and Edge. So, of course they need to give you that. Let us know if you are getting the $100 difference + $100 for inconvenience.
0 Likes
John204
Active Level 3
Galaxy Note
I left the galaxy line to join the Note line. Why not allow us opportunity to stay in the Note line?
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Fatwa
Active Level 9
Galaxy Note
well John204, thats because Samsung doesnt give a crap about what line you are on... they are posturing to do you a favor by giving you $100 back in exchange for a cheaper phone that is already 7 months into its cycle... I guess they think you are a complete idiot. I dunno... ask the C.O.O. Paul M
bran
Active Level 3
Galaxy Note
don't forget the age of the edge.
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bran
Active Level 3
Galaxy Note
so we're supposed to go get their aged product?
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goulegit
Active Level 3
Galaxy Note
I bought the Edge because it was the next closest thing on the market, lets create a petition to get a break on the new S8 or note 8
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slurp
Active Level 4
Galaxy Note
water damage scam
https://youtu.be/ayxcBqfhSso
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slurp
Active Level 4
Galaxy Note
water damage scam
https://youtu.be/ayxcBqfhSso
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