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10-13-2016 02:27 PM in
Galaxy Note• A $100 credit* for customers who exchange their Note7s for a Galaxy S7 and S7 edge.
• A $25 credit* for customers who exchange their Note7s for a refund or other smartphone.
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10-13-2016 02:42 PM in
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10-13-2016 06:25 PM in
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10-13-2016 06:33 PM in
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10-13-2016 06:53 PM in
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10-13-2016 07:01 PM in
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10-13-2016 06:58 PM in
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10-13-2016 07:04 PM in
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10-13-2016 08:50 PM in
Galaxy Note(A) I ask Bell for a full refund... gives me my $550 back + $25 Samsung credit.... Next I ask for S7edge for $350, and I still have $275 in my pocket
(B) I ask Bell to exchange my Note7 with an S7edge... Samsung gives me $100 back for the exchange (effectively shorting me of $175)
(C) I ask Bell to full refund the phone ($550 + $25), and request they convert my agreement to non subsidy contract... and use an old device
Does this appear to be correct these options? Im going to Bell tomorrow and im not excited about it.
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10-13-2016 11:37 PM in
Galaxy NoteWith regards to carrier returns, it should work the same, except the standard return policy would fall under buyer's remorse. Once you exceed the buyer's remorse period, they will likely require you to exchange the device instead. For the most part, mobile staff are still in the dark as to the proper procedures, and your best chances of getting a refund would be to ask for a manager.