Original topic:

note 8 wifi shuts off

(Topic created on: 08-26-2018 07:18 PM)
260 Views
janmatt
Active Level 4
Options
Galaxy Note
Does anyone know why my WiFi shuts off and how I can stop it fro. happening ? M
0 Likes
15 Comments
Echo1
Expert Level 4
Galaxy Note
we need more info so we can help you....

where does it shut off.. at home?.... at work?.... or when your out using public WiFi?
0 Likes
janmatt
Active Level 4
Galaxy Note
anywhere. I have done the factory reset of network settings and when the problem continues, Samsung support took me through the process of deleting the cache. Turns out that didn't solve the problem either.
0 Likes
Jmak
Active Level 10
Galaxy Note
Check if your adaptive wifi setting is on.
Go to connection-wifi-advance settings and see if first option is on. Turn it off if it is.
0 Likes
janmatt
Active Level 4
Galaxy Note
I don't have adaptive wifi setting. I do have wifi power saving turned on - should that be off?
0 Likes
Jmak
Active Level 10
Galaxy Note
Look for this option if you have this. 49da66f0-e884-4f35-976f-506f169d61f6.jpg
0 Likes
janmatt
Active Level 4
Galaxy Note
screen shot of my advanced wifi settings attached8b624cd7-e0a9-4c74-b7f5-4be42ba69545.jpg
0 Likes
Jmak
Active Level 10
Galaxy Note
I think you have download booster on.
0 Likes
Jmak
Active Level 10
Galaxy Note
Turn marked off. That option uses wifi and lte at same time to boost and add all the bandwidth available to your phone. ed28fa50-79fa-4532-850c-c0350a63ea82.jpg
0 Likes
janmatt
Active Level 4
Galaxy Note
I don't know what the download booster is.
0 Likes