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Original topic:

note 9 stuck on February security level

(Topic created on: 04-04-2020 08:34 AM)
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Nicklnq
Active Level 5
Options
Galaxy Note
Hi

  My note 9 didn't receive March security update that was released on 23th March. It says my phone is already up to date everytime I check the updates manually, which is not true.
 I am on fido. How should I fix it?
Any help would be appreciated. Thanks.
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11 Comments
Galaxy Note
Go to Settings - Apps - Three Dot Menu - Software Update - Storage - Clear Cache & Data for Software Update - Reboot - Try to Update again (If you are sure that there's an update available for your device).
Nicklnq
Active Level 5
Galaxy Note
tried it and didn't work.
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Solution
GG2
Expert Level 3
Galaxy Note
March security update isn't released yet for the Note 9 on Fido/Rogers
Nicklnq
Active Level 5
Galaxy Note
**bleep**, the update schedule on fido forum shows it was released on 23rd. I am so confused now.
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GG2
Expert Level 3
Galaxy Note
Those schedules aren't always 100% accurate, obviously. It would be nice to have the next security patch along with One UI 2.1 though.
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Nicklnq
Active Level 5
Galaxy Note
yup. finger crossing. but it was rumored that one UI 2.1 wouldn't come to note 9.
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GG2
Expert Level 3
Galaxy Note
Im pretty certain (at least hopeful) that 2.1 will make it to the Note 9
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Galaxy Note
Well - There you go - It's not available yet lol.
Nicklnq
Active Level 5
Galaxy Note
lol. looks like so. they fooled me.
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