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04-05-2019 08:59 AM in
Galaxy SHello
I just got the Android Pie update for S8 this morning. I noticed that I cannot input my PIN to unlock the phone when the physical keyboard is on. Neither the physical keyboard or the on screen keypad work.
I have the official Samsung keyboard case for S8
Please forward to those who can fix this bug
Otherwise, physical keyboard works under Android Pie
Thank you
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04-05-2019 09:31 AM in
Galaxy SHey @Janusah,
That definitely sounds like a bug to me! Could I ask that you please submit an error report? This will help the devs diagnose your issue 😊
Instructions on how to do this can be found here: https://www.samsung.com/ca/support/mobile-devices/samsung-members-how-to-submit-an-error-report/
Cheers,
Sabrina