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04-03-2019 05:18 AM in
Galaxy SHello,
On multiple galaxy phone with multiple headphone, i have this bluetooth issue. Connection stay but i had a lot of sound cut...
I test 3 different headphone. I have to say the pri bblem is more present on my new s9+
I try to change option in devloper options. No more able to have a good mussic session outside in the street.
Regars
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04-03-2019 08:05 AM in
Galaxy S- Mark as New
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04-03-2019 11:06 AM (Last edited 04-03-2019 11:14 AM ) in
Galaxy SI had this kind of issue with my S5,S7 edge and now on my S9+
I did this work around before :
- Clear bluetooth cache and Stop/start bluetooth service
- unpair/pair device
- Factory reset phone
- Update phone, update bluetooth head phone
- Search on internet and found other people with thiss issue
https://www.reddit.com/r/GalaxyS9/comments/8bheh6/bluetooth_performance/
- Try motorola, bose and sennheiser head phone
I also to play with "devs option" and try : 1.4 to 1.6 verison on phone
Otherwise : I almost use Bluetooth for music so it is important to have a constant connection. The connection isn't constant in my pocket and worst after my upgrade to S9+
My guess is the bluetooth service on this phone try to switch "codec" or "channel" each time or something like that...
I will try in the same time to do this kind of work around :
- Try to test without my "samsung original OEM case" on it
- Try to keep screen on (because OS apps for batterie saver that can interrupt or reduce blutooth)
- Try my head phone on an other phone
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04-05-2019 05:43 AM in
Galaxy SI do more test yesterday :
S9+ with bose qc30 (on 2 minutes walk) --> first try = 21 interruption and second try = 19 interruption
Pixel with bose qc30 (on 2 minutes walk) --> first try = 6 interruption and second try = 9 interruption
S9+ with sen.hd4.50 (on 2 minutes walk) --> first try = 15 interruption and second try = 14 interruption
Pixel with sen.hd4.50 (on 2 minutes walk) --> first try = 7 interruption and second try = 8 interruption
This test show S9+ poor than google pixel and bose poor than sennheiser. So with combination of both poor one ! I get more interruption.