Original topic:

Camera settings crashed - s20ultra

(Topic created on: 07-01-2020 05:02 AM)
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HDarweash
Beginner Level 2
Options
Galaxy S

i need solutions for my camera app, it's crashing  when i go and tap settings, i tried to clear cash and data but the same issue still exist

 

please help

7 Comments
Scarlettheart
Active Level 3
Galaxy S
Did you try restarting your device
You could also try disabling and enabling your camera app
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Galaxy S
Since you said that you Cleared Cache and Data for the Camera app..
You can try a couple of other things - Boot into Recovery & Wipe Cache - Test.

Backup your device with Smart Switch - Factory Reset - Test

⚠️ NOTE ⚠️ When you Factory Reset your device - It will be as it was when you first received it.
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TBone
Expert Level 1
Galaxy S
the S20 ultra has known camera issue's samsung is trying to "fix" it with camera updates, it may take time to actually happen.
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Galaxy S
Yes but - Camera Settings should NOT be crashing the app.
Cassidy
Expert Level 5
Galaxy S
Kinsley
Moderator
Moderator
Options
Galaxy S

Hi @HDarweash,

Please try the steps provided by @Shaggyskunk1BLM, and let us know if it fixes the issue. Also, please check if your camera app is updated to the latest version and you can reset the camera settings and check. Follow the below steps:

- Open the camera app.
- Tap Settings.
- Tap General.
- Select Reset.
- Then tap Reset settings.
- To confirm, review the info then tap Reset.
Note: Reset setting of the camera app will reset only the settings for the camera application. It will not impact the settings for the Galaxy Camera operating system and it will not remove any of your personal information from the camera.

You can follow the link provided by @Cassidy, for wipe cache partition steps.

Thanks, @Cassidy, @Shaggyskunk1BLM, and @Scarlettheart, for providing the information.

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Jűsťsïnğh
Active Level 3
Galaxy S
turn off developer settings it will fixed
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