Error

[Northguy]

Hi everyone just curious I tried an update and got this error 

I have no idea why. I was a longtime user of IPhones but have switched over and I love this phone Galaxy S10Plus

[Ray1]

Try downloading it from Google Play and see if it works

[PBFaceGamer]

Try unplugging your Wi-Fi and plugging it back in and restart your phone

[PBFaceGamer]

Might not work on data

[Tallman]

Is installation failed!! Which means already downloaded. There isn't any networking problem.

I don't know what is that error code -7 means. But sounds like there is a problem on setup files. Maybe report this to Samsung support about this error so that they can update the new setup file?

[Northguy]

Thanks Tallman that's what I was thinking during one of the downloads I seemed to recall this update already

[Vic20]

Maybe trying clearing out data and cache for Samsung Internet? Might try doing the same with Google Play services to see if that might help if the previous step failed.

[PBFaceGamer]

Try calling the Samsung Customer Service. They are available 24/7.

[oooOmitoOooo]

they are script readers, they wouldn't add....

[PBFaceGamer]

No they help with that