Okay, this is starting to get a little out of hand....
It is really frustrating. I purchased a brand new device for $1500, and this is not what is expected from Sasmung. It is quite dissappointing....
My Galaxy S10+ has restarted THREE times in the last half hour.
This is happening more and more frequently now and I need to know what Samsung is doing to resolve this issue please.
Wow, you have impeccable timing 😉 I just answered your comment in the other thread! I'll repost it here for visibility:
Agreed, that's really not acceptable... let's get this fixed! Unfortunately, short of asking you to submit an error report I can't do much on my end... we can escalate this to the service department though 😊 Would you mind sending me the answers to the below questions in a private message, along with a phone number we can reach you at?
Anyone else experiencing this issue, feel free to do the same as well! I'll try my best to get everyone sorted out.
Thanks for the info @Shaggyskunk1, noted for future reference! This is just a standard question template we use to cover our bases—gotta keep the service people happy 😉
My problem was that my note 10 would restart every night...big problem if I want to set an alarm. A day ago I went to 'device care'...three dots....Auto optimization and turned the setting to 'off'. Next moring same thing. Then I went back in an noticed that "auto restart' was on...now I have set both to off...hopefully that will fix the problem. I wonder why these are set to on as the default setting?