Original topic:

MOISTURE UPDATE 2.0

(Topic created on: 11-18-2018 08:52 AM)
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RichMan1
Active Level 10
Options
Galaxy S
I thank you all for the suggestions to fix the moisture problem on my S8. So I tried cleaning the port with canned air, hair dryer and also left it in rice bag all night last night.

I can now for sure confirm it's a software bug. From a suggestion I received elsewhere, I tried booting into safe mode to see if the moisture error still shows up. To my surprise, it doesn't show any moisture error in safe mode. It changes perfectly well! So I think something else is causing it.
Does anybody have any idea which apps might be culprit? Perhaps a reset will be best, but don't want to go through all the hassle.

Any suggestions is appreciated. 684f9bb1-5f4f-4512-ae23-92a6ab70f332.jpg
MamaBear74
Active Level 4
Galaxy S
Sorry to hear that none of it worked 😞 Good luck with getting it fixed! Please keep us posted on the final results
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RichMan1
Active Level 10
Galaxy S
thanks mamabear. I'm trying to be as optimistic as possible lol. I'm determined to find a way. Thanks so much for your kind words.
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MamaBear74
Active Level 4
Galaxy S
I feel bad for you in all honesty Luv ... nothing worse than feeling helpless!
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Galaxy S
I guess you need a factory reset buddy 😏
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RichMan1
Active Level 10
Galaxy S
yeah, I'll do it tomorrow. So many stuff on it, plus deep customization all will be gone. But better than spending $120 to fix it. Keeping my fingers crossed for tomorrow 🤞
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GURMEET001
Beginner Level 2
Galaxy S
new software update for s8
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Server
Active Level 6
Galaxy S
this might sound counter intuitive... but why not try soaking the port in water and then try charging. this might force the sensor software to 'reset' or recalibrate since it looks like it's stuck on moisture detected mode.
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RichMan1
Active Level 10
Galaxy S
interesting idea! either it's going to fix it or completely damage the power board inside. Too risky, but I'll try it if I lose all hope. Thanks for the suggestion.
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lexplik
Active Level 1
Galaxy S
not exactly the same probleme but , my s8 can't use fast charge and i can't be detected by my cumputer usb port ...!
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lexplik
Active Level 1
Galaxy S
i'll try in safe mode will see 😉
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