Original topic:

Members App Not Working

(Topic created on: 12-26-2019 08:10 PM)
330 Views
Jon-Garrett
Active Level 1
Options
Galaxy S

Members App hasn't worked for several weeks now. I cannot make any posts using the app, I can only post online.

 

Samsung tech support is totally useless and have offered no solutions to this problem.

 

See screen shot.

 

Screenshot_20191226-222439_Samsung Members.jpg

 

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4 Comments
Fussy17
Active Level 3
Galaxy S
Try clearing out Data and Cache from the Settings->Apps->Samsung Members-> Storage section. See if that works.
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CHMultimedia
Expert Level 5
Galaxy S
Are you using the S Members US app? Never seen this screen in the global app we have. The fonts also do not match our UI.
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Vanze
Active Level 2
Galaxy S
Wait so each country has its own app?
So since I'm in Canada I use Canada app?
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CHMultimedia
Expert Level 5
Galaxy S
There are two apps. Global, which we have, and USA.

But if you have the global app, your community is determined by your device's country of origin.
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