So far my agalaxy s8 experience has been complicated, unsolved problems with the falty fingerprint sensor, my earbuds stopped working and Samsung never replaced ileggally violating the consumers right and lack of customer service.
now a new chapter of this novel is starting. I got my phone on April 4th, and today August 4 I noticed that the area of the display where the navigation buttons are located is showing signs of burn in.
it is really noticeable when using a white background.
I am also experiencing burn in on my OLED screen. I got my phone late May and see burn in of the navigation bar and some Google maps icons.
I recently spoke with tech support, I was told to bring it to a Samsung authorized repair shop close to me and get it checked out and have the screen replaced. I would advise you to call in or connect through their live support to resolve the issues you're facing.
Reason why you always get device insurance. If you get a new one the just follow the steps in this link. super easy to do. Hides nav/status bars without rooting device. https://forum.xda-developers.com/tmobile-galaxy-s8+/themes/hide-navigation-bar-root-t3599909
Hey @sentone, I'm sorry to hear about all the issues you've been having with the S8. I've already forwarded your information to the team so somebody should be reaching out to you shortly (if they haven't already) via email to help you with your earbuds. As for the burn-in, you may also bring this up in the same email with our customer service rep so we can get it sorted out.
