debbie1965
Beginner Level 2
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04-28-2020 09:23 PM in
Galaxy SBesides using the SETTINGS, I cannot lower the ringer volume, WHEN THE PHONE is ringing, with the VOL up/down side keys. I used to be able to lower it with my S9 Plus. When I push the keys, seems to only control the MEDIA volume.
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04-28-2020 09:37 PM in
Galaxy S
try going to settings - sounds and vibration - volume and untick "use volume keys for media"
Tallman
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04-28-2020 10:06 PM (Last edited 04-28-2020 10:06 PM ) in
Galaxy S
Kinsley
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04-29-2020 04:10 PM in
Galaxy SHi @debbie1965,
Please follow the steps provided by @SnowCat19 and @Tallman to turn off "use volume keys for media"
You can also change the ringing volume to vibrate/ silent by pulling down from the top of the screen to view the notification panel and from there tap on the sound button to Vibrate or Mute.