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Original topic:

S10+ 2x optical Zoom lens not working/triggered

(Topic created on: 04-16-2019 03:20 PM)
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Migsz
Beginner Level 3
Options
Galaxy S
Since the update relased earlier today April 16 for the S10+, the Optical Zoom lens does not activate in camera app, has anybody noticed that? I covered the lens with my finger and toggled to 2x and still did not appear as blocked,  only main lens zoomed... any input appriciated!

1 Solution


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Solution
CHMultimedia
Expert Level 5
Galaxy S
The software won't enable the zoom lens if the light conditions are not good. If you say that happens in broad daylight, that's abnormal

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5 Comments
Solution
CHMultimedia
Expert Level 5
Galaxy S
The software won't enable the zoom lens if the light conditions are not good. If you say that happens in broad daylight, that's abnormal
Migsz
Beginner Level 3
Galaxy S
Thank you! Just tested outside and indeed it switched to the main lens when I blocked it. Much appreciated!
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Galaxy S
No, I didn't notice any errors with the new update at all.
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Migsz
Beginner Level 3
Galaxy S
My bad I was not aware of the sofware switching to the main lens when not in broad daylight, happened to notice that just after I updated
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CHMultimedia
Expert Level 5
Galaxy S
No problem. Enjoy your new S10+
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