Original topic:

Samsung DeX Not Working

(Topic created on: 02-02-2020 06:53 PM)
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makeanimationssmooth
Active Level 9
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Galaxy S
So recently, I tried using samsung dex. And it turned out it doesnt work. I have an S9 (android 9)and want to use DeX with my HP Laptop. I have downloaded the Samsung DeX app, I have the proper drivers, and yet it still doesnt work. This is what appears... 

image

I'm using the cable that came with my phone, USB A to Type C and I've read that this does indeed work, dont know why it doesnt for me... 

😞
8 Comments
CHMultimedia
Expert Level 5
Galaxy S
You need a USB 3.1 cable and Android 10 for it to work on your S9
Galaxy S
3.1? So it wont work with the cable I have?
Galaxy S
elaborate
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alainlafond
Active Level 5
Galaxy S
And wait till you die for Android 10. Thanks Samsung!
OsMas55
Active Level 3
Galaxy S
only works on one ui 1.5 and 2.0
Galaxy S
with the cable I have?
OsMas55
Active Level 3
Galaxy S
i don't know about the cable but you definitely need android 10
Galaxy S
with ya on the cable and what this phone is capable of... ill be asking you and the rest im following!
gtg take care
ttyl
🥇🎗
0 Likes