Since the last update, I am suddenly unable to use Samsung Pay for my air miles card at some merchants. It will not scan (says: "member not found"). These are merchants where it worked in the past. I have chatted 3 different times with 3 different online chat "experts" with no results. I have restarted, uninstalled and reinstalled, removed and re-added my air miles card, and still it does not work, and I am very frustrated. After reading many comments here, and many reviews of the app, it is clear that it is a problem with the newest update. Hopefully somebody has the ability to advise the correct people and the app can be fixed. Thank you.
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I have v3. 9.51 and the air miles card does not work at SOME vendors, such as Sobeys and LCBO. Today, I deleted then re-added my air miles card and the app has more mistakes now. When I scan the bar code on my air miles card, the app adds an extra digit at the end. If I enter my card number manually (and correctly), the app says "the card number you entered is Invalid. Try again." I have a Galaxy S9, Android version 9
This worked. I deleted and re-downloaded the app, then re-added my air miles card (by scanning it), tried it out at Safeway, and it worked this time. I am assuming there was a fix to the app, but what is strange is that my air miles number that shows up in the app now (after scanning) has a "0" added to the end of it. Thank you.