Original topic:

Samsung pay does not work after update

(Topic created on: 04-01-2019 03:35 AM)
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KKC123
Active Level 5
Options
Galaxy S
always ask for verification and cannot use samsung pay PIN
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4 Comments
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Galaxy S

Hi @KKC123, 

 

Sorry you're having trouble with Samsung Pay... is there an error message you receive when you attempt to enter your PIN?

 

Cheers,

Sabrina

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KKC123
Active Level 5
Galaxy S
After using iris and fingerprints alteratively to enter samsung pay, it gives me a Send error report message
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Galaxy S

Hi @KKC123,

 

Could I please ask that you submit that error report? This will help the devs understand your issue, as it sounds like a bug that needs to be addressed on their end 😊

 

Cheers,

Sabrina

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KKC123
Active Level 5
Galaxy S
I cannot go into the samsung pay home page, always change from iris verification to fingerprints verification and vice versa
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