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10-17-2019 10:07 AM in
Galaxy SI have Samsung s6 edge, but am facing a lot of troubles with it. For example, it switches off automatically while in use, the battery doesn't charge up to 100% it stops at 65% regardless of the long hours of charging it. Sometimes it restarts it self, it gets stuck. Many have suggested that I should wipe the cache partion, reset the phone and boot it in safe mode..i have tried all the tips but the phone keeps on showing the same problems..i really like the phone but these problems make it boring.
Any help would be greatly appreciated can.
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10-17-2019 11:54 AM in
Galaxy SHey @Martin_Mtitima,
Sorry to hear you're having trouble with your S6 Edge... unfortunately it sounds like your device may be showing its age! You may be able to fix the charging issue by replacing the battery, as it won't have the same capacity it used to after many charging cycles.
If you like, you can take it to a Samsung Service Centre (https://www.samsung.com/ca/support/service-center/) to get the replacement done 😊
Hopefully this helps!
Sabrina
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10-17-2019 11:35 PM in
Galaxy S- Mark as New
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10-18-2019 05:13 AM (Last edited 10-18-2019 05:15 AM ) in
Galaxy S- Mark as New
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10-18-2019 12:41 PM in
Galaxy S- Mark as New
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10-20-2019 04:05 AM in
Galaxy S