Scotiabank app automatically disabling fingerprint login on S20Ultra

[Ajay3309]

Hey guys, I have tried every usual option to fix this issue but nothing helps. I dont think its android or one ui issue since everything works fine on my S9. Any leads will be helpful. Stay Safe Stay Home.

[Shaggyskunk1BLM]

Did you try Uninstalling & Reinstalling the Scotiabank app?

[Ajay3309]

Already did that atleast twice...

[Shaggyskunk1BLM]

Maybe contact Scotia Bank tech support - Sounds like the issue is on their end - No issues with the FP with my Bank (Not Scotia Bank).

[Ajay3309]

Looks more like issue with phone since its working on one of my phones.

[keagan]

Hey @Ajay3309,

As suggest by @Shaggyskunk1, please contact the tech support and let us know with the information they provided.

[Ajay3309]

Factory reset worked.👍