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08-21-2019 11:04 AM in
Galaxy S- Mark as New
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08-21-2019 11:20 AM (Last edited 08-21-2019 11:21 AM ) in
Galaxy SYou could test my "world renowned Cache Clearing theory" (inside joke - sorry) by doing this:
Send an MMS - Then wait a second - Toggle Airplane Mode On & Off - Send an SMS - If it works - it would suggest that my "hairbrained" Cache Clearing is valid - Let me know if this "resolves" the issue/question 🐧
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08-21-2019 12:01 PM in
Galaxy SSo it definitely works after switching airplane mode on and off. But then after that, it's almost 50/50. It can keep working (sending mms then sms) , or it will fail on the next attempt.
I might add, that sending mms after mms always works.
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08-21-2019 12:51 PM (Last edited 08-21-2019 01:21 PM ) in
Galaxy SDoes this ONLY occur when you are at your Condo?
You could also Contact Koodo & ask them to Reset your Network on their end...
Are you using Samsung Messages?
If so - You could download Android Messages from the Play & test with it - Send an MMS & see if it allows you to send an SMS immediately after - Without Toggle Airplane Mode On/Off.
Don't remember if you tried this - But you could also try Booting into Safe Mode & see if you can send an SMS after sending an MMS without Toggling Airplane Mode - Would rule out any 3rd party apps causing the problem..
But I think that maybe we are on the right track to figuring this out 🤞🐧
Let me know how the above suggestions work out 🕊️
Just another thought - Check your Network Settings as seen in the attached Screen Shots - You may need to verify that your device is using the correct APN for Koodo & Check to see what your Preferred Network settings are & if it's "autoconnect" 🤙
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08-21-2019 01:24 PM in
Galaxy SIt all started months ago when 3 things happened. I switched from note 4 to s9+, then from public mobile to Koodo, and finally bell installed 2 very small boosters outside the building as part of installing fibre internet in the building. I'm still thinking it's a koodo/signal issue, but I'll keep investigating.
Are you aware of any sms app that will show a detailed log of why an sms fails? I've tried samsung, android, textra and pulse, and can't find an error log.
Thx for your help.
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08-21-2019 01:42 PM (Last edited 08-21-2019 01:42 PM ) in
Galaxy SBUT - Since the issue is ONLY occurring at your Condo - That narrows down the possibilities exponentially!
It may be Koodo's Network & how it "shakes hands" with other Networks - ie: Rogers - Bell etc at the location of your Condo...
I'm pretty sure that things like Safe Mode won't reveal anything as it's not happening everywhere - But contacting Koodo & asking THEM to reset your Network may well be the solution... 🤞