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Zaaid
Active Level 1
Trying to update the biometric security patch but it keeps failing and saying "couldn't update"

Phone: s10+
10 Comments
Habsfan
Active Level 10
yes theres a few posts about this, I think you'll have to just wait out for now
there's no way to push it manually update it
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Zaaid
Active Level 1
sweet! thanks :)
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harmanrehal
Beginner Level 2
Am also having the same problem with my s10+
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Echo1
Expert Level 3
Yes as @Habsfan says there have been a few posts referencing this issue, I know for me it was late as opposed to others but no issues once it was ready.. so yes just a waiting game.
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Zaaid
Active Level 1
I hear tomorrow it will be fixed with software update/security patch. guess we will find out
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Shaggyskunk1
Expert Level 5
The Biometric Security Patch is an issue for many people - Have a look at the link below - But when you receive the March Security Patch OTA (Tomorrow 🤞) it should install just fine 🐧

https://us.community.samsung.com/t5/Galaxy-S10/Fingerprint-update/m-p/571185
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dejanh
Active Level 3
I received the March security patch and just finished installing it, and I still can't install the biometric security patch. Still the same "can't install" message.
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Shaggyskunk1
Expert Level 5
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dejanh
Active Level 3
Not others, one person. I think that's the same person that replied to another thread as well. It still doesn't work.
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