Original topic:

bloothooth freezes phone

(Topic created on: 02-09-2017 02:35 PM)
156 Views
simoj
Beginner Level 2
Options
Galaxy S
when I connect my Samsung Galaxy S7 to my cars bluetooth my phone freezes
5 Comments
AliMir
Active Level 5
Galaxy S
this is a known issue.
they are looking to get logs from people to find out what exactly happening.
what is the make and model of your car?
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simoj
Beginner Level 2
Galaxy S
I own a 2011 acura rdx
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Moderator_
Moderator
Moderator
Options
Galaxy S
Hey @simoj, to help us troubleshoot this error, can you submit a device error log when the symptoms occur? From the Samsung Members application, tap the “Feedback” icon. From the “Questions/Errors” tab, tap the Pen icon and then submit an “Error report”.

(Be sure to submit the logs only when an error occurs in Bluetooth connection). Thanks!
cyn
Beginner Level 2
Galaxy S
Same with mine. Very irritating
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simoj
Beginner Level 2
Galaxy S
there's no error the phone just freezes
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