cannot turn off notification sound after oreo update

[hb1]

After the Oreo update, my notification volume seems to be permanently set at certain level and disabled for any change. Does anyone know how to turn it off?

[RichMan1]

Here's mine, completely changeable. It's not related to Oreo update. I'm not sure why is this happening to you, try restarting/resetting.

[Ethan03]

Try seeing if drive mode is on. If that isn't the case I've done research that a restart works sometimes. What carrier are you with?

Edit: The mute toggle also does this sometimes.

[Tallman]

Hi hb, looks like you are in silent mode. Go to settings, choose "sounds & vibration", click "sound mode" and choose "Sound"

Or in the sound toggle, change to sound.

Let see if your notification still grey out or not.

Thanks!

[SnowCat19]

this only happens if you are on silent. I am able to change mine.
Disable silent mode and you should be able to adjust the notification volume.
Even if its on vibrate, you should still be able to adjust :)