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08-01-2020 04:26 PM in
Galaxy Shave a samsung galaxy s5 neo and i have fatory reseted my phone after uprading to a new phone. i removed all my emails on the phone but one (that i forgot the password to).
i had no idea that i had to remember that password in order to be able to log in again on the phone. i wish to give this phone to my younger sibling since it is still functional. i need some help to log in and i was wondering if there was a way to use a different email to do so. i've had this phone for 5 years and i don't wanna throw it away yet.
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08-01-2020 08:29 PM in
Galaxy S- Mark as New
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08-02-2020 03:05 AM in
Galaxy SThanks @Vic20
Hi itscoco, Please try to reset the password as suggested by Vic20. You can reset your password by using the below link.
https://account.samsung.com/accounts/v1/SAMSUNGCA/resetPassword#