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Beginner Level 2

have a samsung galaxy s5 neo and i have fatory reseted my phone after uprading to a new phone. i removed all my emails on the phone but one (that i forgot the password to).

i had no idea that i had to remember that password in order to be able to log in again on the phone. i wish to give this phone to my younger sibling since it is still functional. i need some help to log in and i was wondering if there was a way to use a different email to do so. i've had this phone for 5 years and i don't wanna throw it away yet. 

2 Comments
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Active Level 10
Most email accounts will allow you to reset your password in case you forget. Have you tried that?
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Moderator
Moderator

Thanks @Vic20

Hi itscoco, Please try to reset the password as suggested by Vic20. You can reset your password by using the below link.

https://account.samsung.com/accounts/v1/SAMSUNGCA/resetPassword#

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