galaxy s10+ focus problem

[saskboi306]

I just got the s10 plus about a week ago and the camera on the phone is not focusing right. Sometimes it works pretty good and has not problem but alot of the time it does not want to auto focus and stays blurry. I have to manually focus it but it seems it has a hard time to try to focus. I have tried wiping camera cache,  turn off different camera settings , wiped the phones cache , restarted phone. What's the best way to deal with this? I really dont want to take it back to the store but I really want this issue fixed.

[Niki1]

@saskboi306 I have had my S10+ since May maybe. camera was working good. all of a sudden maybe a month ago the rear camera wont focus. Tired it on snapchat and Instagram same issue. i believe it happen just after the update we got in June. If you find a way to fix it please share!

[saskboi306]

I played with the phone a little bit before I updated to the june software and I dont think I noticed the problem then, so I'm thinking it must be the june update. I'll let you know if i figure anything out thanks !

[dizzy]

I think I'm having the same issue as well. sometimes the pictures look slightly distorted as well.

[shady]

I have the same issue as well

[whitewolf23]

Also having this issue. Haven't been able to find a solution to this point. It is the worst for me using snapchat, just constantly goes in and out of focus

[Niki1]

@whitewolf23 Ya snap is the worst for me too pictures or videos it just goes in and out of focus.

[Niki1]

Has anyone tired a factory reset of the phone? wondering if I should try that.

[abdul]

did that, didnt help

[Niki1]

I ended up trying to factory reset too. it didnt help. has anyone tired to speak to samsung about it? I tired to get on the chat. But it always says no agent available.