Original topic:

how do I sign out of the cloud on one email and into another I put in the wrong

(Topic created on: 01-26-2020 12:16 PM)
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KKaylaa
Beginner Level 3
Options
Galaxy S
how do I sign out of the cloud on one email and into another I put in the wrong 
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5 Comments
Vic20
Active Level 10
Galaxy S
Not sure I'm understanding this properly, but go into settings>accounts and backup>accounts. Select the account to remove. When done, add it again but with the correct login details.
carr0498
Active Level 10
Galaxy S

+1

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KKaylaa
Beginner Level 3
Galaxy S
my grammar is terrible I'm sorry. it's not a inactive account I signed in with my gmail instead of my outlook my outlook is the one I'm looking to back up because I haven't in a year with that email and it has all my older photos of my children. I have tried to do that but it just connects to one drive with that email I use both. one for business and another for personal
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Vic20
Active Level 10
Galaxy S

Are you using the same email address for both personal and business for Outlook? If that's the case, log into your Microsoft account (from a browser)  and create an alias to assist in logging in to the personal account. Hopefully, this will allow the service to recognize the personal and business accounts you are logging into.

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Galaxy S
try downloading the microsoft outlook app, and open your outlook account there.
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