Zaaid
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07-22-2018 10:16 AM in
Galaxy S
instagram is not working on my phone. everytime I open it up it says "instagram has stopped working" and I've reinstalled the app, cleared the data, restarted my phone, and nothing seems to work
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07-22-2018 02:29 PM in
Galaxy S
have you tried to log in to your Instagram via the web to make sure it's not a problem with your Instagram account?
Jonathan34
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07-22-2018 05:07 PM in
Galaxy S
Has this been happening for a while or recently?
I found out a little while ago that if an app is causing an excessive amount of battery drain it'll continuously stop it from opening which is strange. I though it was a myth but I tried plugging in my device to charge for a bit and the app started to work again. Not sure if it was just a coincidence but its worth a shot.
I found out a little while ago that if an app is causing an excessive amount of battery drain it'll continuously stop it from opening which is strange. I though it was a myth but I tried plugging in my device to charge for a bit and the app started to work again. Not sure if it was just a coincidence but its worth a shot.
Moderator_
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07-23-2018 12:00 PM in
Galaxy S
Hey @Zaaid, could you please try uninstalling-reinstalling Instagram and see if the issue persist? Thanks!
- Wonchul
- Wonchul
Zaaid
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08-05-2018 08:19 AM in
Galaxy S
thanks guys! fixed the problem by doing a factory reset