Resolved! Solved

Original topic:

mobile data not working on s10+

(Topic created on: 09-18-2020 03:43 PM)
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Jass1322
Beginner Level 4
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Galaxy S
Hello everyone,  I have a s10+ phone and things were working great but suddenly last week my mobile data stopped working. At first I was like might be due to sim. I removed the sim and restarted phone twice. Still not working.i called rogers no account issue and I am having data as per there words. Anyone else having the same issue. Any suggestions or answers more than welcome.  Thanks

#s10+, #mobiledataissue, #newphone
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1 Solution


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Solution
keagan
Moderator
Moderator
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Galaxy S

Hi Jass1322, Please check if you set the data limit on your mobile and toggle it off by following the path below.

Settings > Connections > Data Usage > Billing cycle and data warning > Set data limit -> Toggle off.

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5 Comments
Solution
keagan
Moderator
Moderator
Options
Galaxy S

Hi Jass1322, Please check if you set the data limit on your mobile and toggle it off by following the path below.

Settings > Connections > Data Usage > Billing cycle and data warning > Set data limit -> Toggle off.

Galaxy S
Hi Jasss1322, do you have data icon?
Please see screeshot.
Jass1322
Beginner Level 4
Galaxy S
thank you guys for your help it worked. earlier there was no icon for data. but i toggle off and it worked. a big thank you 👍🏻
keagan
Moderator
Moderator
Options
Galaxy S

Glad to know that the issue got resolved. Have a nice day @Jass1322.

Jass1322
Beginner Level 4
Galaxy S
you too guys
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