Original topic:

pop ups after update

(Topic created on: 11-17-2016 09:30 AM)
156 Views
BlackBaller77
Beginner Level 2
Options
Galaxy S
I updated my phone last night and now any time I go to the briefing page and try to read an article a few seconds later my Internet page pops up with something from Facebook saying I won a prize. first off I don't even have a Facebook page so this should not be happening can anyone tell me how to fix this problem.
0 Likes
1 Comment
cnewell74
Active Level 4
Galaxy S
Go into settings, and open the Smart Manager. Most in this forum make fun of the Smart Manager, but it has a function you can use right now. Get it to scan the device security. Hopefully it'll discover your rogue app so you can get rid of it. I discovered the Smart Manager when my daughter's Tab A had an unknown pop up problem. Smart Manager identified the issue quickly. For me, it was a side loaded apk that I'd thought was safe.
0 Likes