doomfrawen
Active Level 1
After the last update on the Samsung Pay app, all my membership cards disappeared.

Is there a way to recover them?
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SamsungMad
Active Level 4
Not to sure why this happened as mine was ok after the update.... If your cards have been deleted there isn't a way you can retrieve them that I know of... your just going to have to re add them
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doomfrawen
Active Level 1
The issue is that I threw long ago some of the cards, as I never thought I would need them again.
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vape
Active Level 9
Rule one : never throw out the hard copy of anything.

Rule two: never put all your faith into technology, cuz it does fail.

Do you have the cards set up online? This way you could request for new replacement card if so.
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Echo1
Expert Level 3
Definitely not a good idea to throw your cards out as you can never know just what happens
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KKC123
Active Level 3
after update, i cannot use the app anymore, when open, it always says there is a new update version available, but when i press it, it always gives an error, now i have to install back the old version
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Habsfan
Expert Level 1
same with me, I installed the old version and just use that and just not updating for now
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silbie123
Active Level 5

What version are you trying to update from?

Did you try to update the app via Galaxy Apps store?

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KKC123
Active Level 3
i update from 3.7.75 to 3.9.51, i try both playstore and samsung store, both have the same error message, they keep on telling me to update
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silbie123
Active Level 5

Which device do you have? Is it Canadian?

3.7.75 is not a version of Samsung pay that was released in Canada.

Canada has 3.7.70 which should update to 3.9.51.

 

 

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