sony bluetooth speaker not discovering

[sharonda]

Hi. I have a samsung galaxy s10 and am having trouble pairing my Sony speaker. 

I have my bluetooth on and have already connected with other devices. I have pairing mode on and am discoverable by other devices. I go to bluetooth, turn on my speaker, and the speaker is not showing. I then press scan on the phone and it still isn't showing up. I have turned the speaker on and off as well as the bluetooth and that isnt working either. 

I am running out of ideas. Any help?

[CHMultimedia]

So you are putting your Sony speakers on pairing mode and it doesn't show on your phone? Or are you saying you're putting your phone on pairing mode?

[jamesy]

You can try resetting the speaker and try repairing. Hope that helps.

[Geico]

Long press the power button on the soeaker, wait for a beep.

[sharonda]

it worked. thank you

[sharonda]

thank you Geico. that is exactly what I had to do and it is now set up.

[Geico]

I have a Sony speaker as well, so that's how I know.

[Gogochick238]

this worked WOOHOO THANKS A MILLION 

[mytech]

Can we mark this as a solution please to help others 🤙👍