Original topic:

text message notification sound

(Topic created on: 01-23-2018 04:58 AM)
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syefemsy
Active Level 2
Options
Galaxy S
Hi, I'm using an 8+ and my text notification sound isn't working, did you guys experienced the same problem? All sound levels are up. Settings for text notification is on. Other notifications are okay but only this one. Please help.
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14 Comments
shaggyskunk
Active Level 7
Galaxy S
I'm using Evolve for MMS/SMS and the Notification Sounds are working - Make sure that System Sounds are not inadvertently turned off (or very low) You can use an app from the Play Store called "Volume" and you'll see a screen like this below - When I opened it up my System Sounds were off - I was still getting Notification sounds - But my Phone Keypad didn't have any Tones when pressed 🐧7d2154fe-52f6-4f6f-8bbe-a558a5e7d6d4.jpg
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syefemsy
Active Level 2
Galaxy S
thanks...I'll give it a try
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MAP
Active Level 7
Galaxy S
When you're in the notification drop down menu, press and hold the text messages notification you should se a menu appears, try don't silence notification 1daee120-37f4-4510-9acf-02f08cef986f.jpg
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syefemsy
Active Level 2
Galaxy S
this is what I got right now8f6c8854-8f71-4d98-912f-87d72f6beab2.jpg
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Moderator_
Moderator
Moderator
Options
Galaxy S
Hey @syefemsy! Could you double check if you have disabled notification sound of Messages application by mistake?
Go to Messages app > Tap of three dots on the top right corner > Setting > Notifications.

- Nick
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syefemsy
Active Level 2
Galaxy S
hi Nick, thanks for replying...but it's still the same. I don't know why? Any other advise? here are screenshots. b04140e8-94d0-4abe-8cf1-73573aadaeb9.jpg
0dda9ec6-3396-478d-84fb-25f15b8c1919.jpg
4c5f0ae3-4f16-4ce3-ab2d-7dcb93fa9904.jpg
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cnewell74
Active Level 4
Galaxy S
Is there any chance you changed the text message notification sound away from the default? If so, go back into the settings to change it, and make sure you still have the same access to the file. It's been a while, but I've had similar issues in the past, particularly if the sound was on a micro SD.
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cnewell74
Active Level 4
Galaxy S
...or if you HAVEN'T changed the sound, try changing it...
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syefemsy
Active Level 2
Galaxy S
hey cnewell74, yeah, been changing the sound every time but still silent. here are screenshots of current settings. 67f632be-1f73-44c0-9d15-58507b4c10c0.jpg
fe997df7-4d5b-4e2b-a1f4-55ef007f9d35.jpg
9c424b09-5efc-4b84-b535-0a71dcad9fb8.jpg
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