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Active Level 3
for the meantime we advice you to wait until lockdown end. is you unit still under 1 year warranty? if yes maybe you can avail the free services if not necessary fees may apply. search for nearest samsung service center once quarantine is end to assist with your concern
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Beginner Level 2
i'm using baby wipes and rub it to my unit lightly
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Beginner Level 3

i love my Note 9 since i'm able to clean my phone in a running water from faucet and using a typical liquid handsoap. that's the benefit of having IP68 rating! 

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Active Level 3
me too
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Active Level 2
im doing it ,like once a month😅
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Active Level 2
this is good
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Active Level 3
good
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Beginner Level 4
thank you for reminding
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Active Level 1
I just updated my phone and I love the new features that Samsung included in it. A50s user here.
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Active Level 3
good for you.enjoy 😍
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