Shaggyskunk1
Expert Level 5
Aside from no news for a Dark/Black AMOLED option for Samsung Members - Nothing yet to #Sandbox the Trolls....

Probably not exactly what Samsung wants happy new owners of Samsung devices to see if they join Samsung Members Canada ๐Ÿง
9 Comments
theonecid
Active Level 8
Agreed
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Echo1
Expert Level 3
I must admit that reporting them to try and get someone's attention doesn't seem to work very well, or at least the reaction time from Samsung is slow....
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SnowCat19
Expert Level 5

+1 as well

 

I know there was a suggestion a few months back that all new members, when they create a post, it has to be approved by  a mod or someone such as expert level 5 and this will greatly reduce the spam that goes on in the community. Because anyone can create an account, send spam, we report it, it gets deleted a few weeks later, the user gets deleted, and he just goes and creates a new account and round and round we go.

 

I strongly suggest all users as Beginner level 1's post should be approved before going public on the forms.

 

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Tallman
Active Level 9
Approval may need other users to spend time reading post and not post right away. How about reputation system? Just like email...Just a suggestion, not sure if it is feasible in forum. ๐Ÿค”
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Tallman
Active Level 9
+1
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Community Manager

Hey @Shaggyskunk1,

 

Noted, we're actively working on a solution for this! If we do end up implementing a sandbox, it'll have to be a long-term goal due to the amount of backend work required...

 

Not to worry though, we're implementing something else that should improve reporting response times! I'm hoping to have more news for you guys in the next month or two ๐Ÿ˜Š

 

Cheers,

Sabrina

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SnowCat19
Expert Level 5

Thanks for the update @Sabrina

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SnowCat19
Expert Level 5

@Shaggyskunk1 soo...if it does not happen NOW, what happens?

Will the world end?

Will Samung Members Blow up?

Why does it have to happen after the weekend?

 

Good things take time, please be patient. and just carry on the forms and support everyone like you do.

A little bit of spam doesnt hurt nobody, sure it clears out the clutter, but I dont see what is SOO urgent about this, as you are describing it needs to happen...now.

I think a month or two is quite fair for a large update.

 

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Shaggyskunk1
Expert Level 5
@SnowCat19 - I gather that you missed the last couple of days?
I'm quite sure that if you had seen the truly offensive racist comments & usernames + the graphic pornographic images - These things remained on the Samsung Members Canada website for over 24 hours - Then you may change your mind about why it is "SOO urgent"...

https://r1.community.samsung.com/t5/Galaxy-S/Delete/td-p/1675538
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