I live in Canada, bought Samsung washer in Costco. Looks like i'm not the only one who has this problem. Samsung still has no recall for this issue. I tried many things. Self clean more than 8 times with professional washer cleaner from Tide still see these dirt at the bottom of the tub. I contacted samsung support, there is still no recall for this issue yet, i really don't know how samsung value it's customer service and support for their manufacturer defective products. At this point I'm very disappointed with the quality of their home appliances. I had GE washer for more than 10 years without a single issue, I thought samsung was a good upgrade after seeing all those new features in their ads and now i'm wrong. In conclusion, don't buy samsung appliances no matter how good they look, they lacking the basics, which is quality. I'm going to Costco next weekend to file a complain about quality of my samsung product.
Model Code: WA45H7200AW/A2
Looks like you posted this exact same thing on the US version of the forums...
They told you to contact them via private message link: http://bit.ly/2sSxapD
Have you? or are you just whining for the sake of whining?
Depends which ones you get. If you do your research prior to buying, you'll have a good experience...
My house is loaded with Samsung products, TVs, Bluetooth Speakers, Washer, Dryer, Fridge, Stove, Dishwasher. None of them have had an issue (knock on wood). Some models have defects, while some are well built.
Up to the consumer to figure out which ones are the lemons and which ones are not, unfortunately.