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Active Level 2
One of the best decisions I ever made about a phone is choosing  "Samsung ultra note 20". However, I have to mention the fingerprint sensor is taking too long to recognize my identity. Before, I used an iPhone and one plus; both phones unlock faster than note20.
PS: Changed settings to open quickly with less safety mechanism features, but still fingerprint takes extra time.
4 Comments
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Moderator
Moderator

Hi LilacJosh,

Glad to know that you like the Samsung Galaxy Note 20 Ultra.

Samsung applied Ultrasonic Fingerprint Scanner on the device to ensure security and offer convenient usability. Due to enhanced security about fingerprint registration and authentication, you may not be able to register or scan your fingerprints if you use a 3rd party's protective film or thick protective films. Also, make sure to use the highest central part of the fingerprint or the most curved part of the fingerprint when you register or scan the fingerprint.

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Hi Halston,
Thank you for responding. I am not using any third-party films, and yes, when we use the phone with one hand brings the real issue.
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Active Level 5
sometimes scanner takes a second to read.. i would suggest registering the same finger twice for better results, that might fix this issue..
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Active Level 5
after watching this YouTube video 📹 , you will love your sensor
Link https://youtu.be/r9v3H1dOyQc
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