Original topic:

gear s 3 can not initiate or answer call.

(Topic created on: 03-19-2018 09:14 AM)
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Notelover
Active Level 3
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I can not initiate or answer a call on my gear s3. Help appreciated.
Samsung.... help pls

parimal
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8 Comments
Echo1
Expert Level 4
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What is it your doing to try and make a call??
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@Notelover, does your Gear S3 ring when you receive a call? As @Echo asked, what happens when you try to make a call from your Gear S3?
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Notelover
Active Level 3
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no it doesn't
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Notelover
Active Level 3
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Nothing... it doesn't show incoming call or can't make call. it shows missed call and messages but not voicemail.
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@Notelover, the only thing I en think of checking if you haven't already, is the Bluetooth options on your phone for your Gear S3, see attached pics
fd62b64a-4ee3-4553-bb80-f9efeb5bc02b.jpg
ab289350-eec7-4f09-96f8-42fdc93358d1.jpg
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have you contacted your Carrier regarding this issue?
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Notelover
Active Level 3
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I solved it. I uninstalled and reinstalled the app and reset the watch. it worked. thank you for support
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Moderator_
Moderator
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Hey @Notelover, we are glad to hear that your problem have been solved, and thank you members for helping @Notelover!

- Wonchul
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