Jakarta-Earbuds Live free for buying Galaxy Note 20+

[AureliaLinda]

Hi Samsung Users,

I have bougth galaxy note20+ and submit my promotion form to get free earbuds live since 22 August 2020 and got my order confirmation by email at the same day. But until today, i have not received the gift. I have tried several times to call samsung call center to get clarification about my order delivery, and they said the order is still waiting for validation, even it is not yet packed and ready for delivery.

Anybody has the same problem like me?  

[masbi]

mohon pakai bahasa indonesia gan ?

[AureliaLinda]

Hi sesama pengguna Samsung,
Saya barusan aja membeli galaxy mote 20+ dan langsung kirim form klaim hadiah free ear buds livenya di tgl 22 Agustus 2020 dan di hari yg samam lgs dpat email konfirmasi bahwa form pesanan free earbuds live sudah diterima. Tapi sampai hari ini, saya masih belum mnenerima hadiahnya. Saya coba telp beberapa kali ke samsung call center mengenai status pemesanan free earbuds nya, dan info dr mereka adalah pemesanan masih menunggu validasi, bahkan blm proses packing utk dikirim.
Apakah ada yang mengalami hal yang sama dengan saya?

[Archaebacteria]

banyak gan yg cerita disini begitu juga, semoga cepet dikirim ya punya ente

[asterico]

nunggunya memang lama, sabar aja. saya aja baru dapat kemarin

[DeddyK]

aye jg blm dapet. order dari tgl 23 agustus

[Henders-]

never give up to always ask to samsung customer service.. and email your confirmation order to them again maybe the samsung team is overloaded order... and last.. please be patient...=)

(tanyain terus aja Gan, aktif nanya aja terus dan sabar)