Wow... I really appreciate the kind words! You definitely made my day, thank you 😭 It's definitely a team effort though, everyone on the Members team works hard to provide the best customer service experience we can!
Fingers crossed this is the end of your Note9 issue saga, but you can always reach out to me if you need anything 😊 The same goes for everyone else too!
You're so welcome! We're really keen on showing Members like you how much we value your contributions to our community—this is just a small token of our appreciation 😊
Keep up the good work, I loved your photography series!
Well then my comment goes to everyone on the Members team!
I've faced so many times robotic customer support persons that kind of makes you feel like you bother them and don't really want to help. What you do (and everyone on the Team too!) every day is the opposite and a huuuuuuuge releif. Well that's not the exact word (my English is not as fluent as I'd like it to be, I'll get there eventually :) ) but I think you can see what I meant. So really, thank you.
The only support department close to this level of service quality would be Nintendo. And (at least from my past and current, recent experiences) they are really good at this. So definitely excellent. Thank you.