earbud voucher

[Jimmmy73]

Hi 

Hoping someone can help even a mod. My phone company tells me to go to the benefits section for the earbud voucher but no offer exists on the page?

[keagan]

Hi Jimmmy73, Could you please provide us with more details about the device you purchased.

[Jimmmy73]

the Samsung note 20 ultra

[keagan]

Thanks for the answer @Jimmy73.

As per the terms and conditions of the offer, There are 15,000 Early Bird bonuses available to eligible customers who qualify based on the conditions. While quantities last. No rain checks. 

[Jimmmy73]

that's odd our phone company said it was a gift you redeem when you buy your phone. a choice between that and an Xbox card. I called them and just received a text referring me to here.

[Jimmmy73]

the only terms were that it was to be redeemed before September 30th

[keagan]

Hi Jimmmy73, I suggest you to please contact the carrier and they might be able to help you.

[Jimmmy73]

so this offer is used up already? as I see it's not on the benefits page?

[itprofessional]

Hi Jimmy, I was also referred to check here but no voucher. it's the reason why I chose this phone as it was the only one that had an offer available.

[keagan]

Hi Jimmmy73 & itprofessional, Sorry for the delay. Could you please send me a direct message of the IMEI, date and place of purchase for your Note devices.

You can send me direct message by logging into Samsung Members Community Canada on a Computer browser using the link below.

https://r1.community.samsung.com/t5/Canada/ct-p/ca

After you log in, click an envelop button on the top right and you can see my direct message. Please reply with the details I mentioned above.