Album Art Disappeared

[Jon-Garrett]

All was fine until after I installed One UI BETA.

I had album art for all 1,000+ songs on my device now almost all the album art was removed.

I used Grabit from the play store to add missing art. And I only play music with the Samsung player.

 https://play.google.com/store/apps/details?id=com.treefrogapps.albumartgrabber

I reached out to the developer and it's not the app which I also use on a Galaxy S8.

Anyone have missing album art issues?

[xxj3ffxx]

ill add tracks, and see if it happens here too. thats a nice track list Btw

[hai11]

I had issues with the album art but just waited patiently for a new beta update then it came back btw I use the stock google music player

[TotallEChill]

I can't get this app or my usual automatag to do anything at all since the beta, so it's probably a comparability issue on the betas part.

[Calder]

I had the issue with an early beta, but deleting the Cache Partition and the player's cache and data "reset" things and the artwork came back.

BTW, many of us had the same issue with Gallery with "missing" images, but they too "returned".

[SamsungUSABetaTeam]

Thank you for your feedback. We recommend reaching out to app developer to resolve the issue.

[Jon-Garrett]

It's not the developer is Samsung. please see the other replies to this thread. music and photos have disappeared.

[FOffDramaQueens]

I just came to say great playlist there 👍🤘

[Jon-Garrett]

still no way to fix this **bleep** and Samsung still don't have an answer!! 😡😡.

This is why people think Apple is better.