Highlighted
DBishop
Beginner Level 2
Any idea of how I can recover my lost pictures stored in backup; chatroom isn't assisting and I don't know why? 
5 Comments
Shaggyskunk1
Expert Level 5
Stored in what backup? You mean that Samsung Support Canada Chat is not willing to help - or can't help?
Reply
Loading...
DBishop
Beginner Level 2
The Samsung backup, I was given same link twice but it only took me to members page.
Reply
Loading...
Shaggyskunk1
Expert Level 5
I'm not sure what "link" you are referring to?
To access the Samsung Cloud backup - It should be - From your device - Settings - Accounts & Backup - Restore Data - Gallery...
Reply
Loading...
DBishop
Beginner Level 2
I have gone through those steps but my camera pictures are not there; only pictures from my WhatsApp I got there.
Reply
Loading...
SnowCat19
Expert Level 5

were your pictures ever backed up to your google account?

You can always check photos.google.com

Reply
Loading...