Original topic:

Floors tracking

(Topic created on: 08-07-2018 07:43 PM)
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DS010
Beginner Level 3
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Samsung Health
Anyone have issues with the number of floors you've climbed. My Frontier keeps telling me I climbed 60-80 floors, sometimes after I just got out of bed. Oh yea, I don't sleep walk. Thanks for any help.
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Samsung Health
Yeah, I have issues with floor tracking also, my Gear S3 classic will track floors when it feels like it, I go up about 10 floors almost everyday and some days it will show no floors and some days it will show 1 floor.
DS010
Beginner Level 3
Samsung Health
Mine too
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Moderator_
Moderator
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Samsung Health
Hey @DS010 and @Cprice, to help us troubleshoot, could you please submit a device error log when this happens again? From the Samsung Members application, tap the “Feedback” icon. Tap the Pen icon and then submit an “Error report”. Thanks!

- Wonchul
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DS010
Beginner Level 3
Samsung Health
I have. Your recommendations didn't work. Not pleased!
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