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03-07-2020 03:54 PM in
Samsung HealthI had a Samsung Galaxy Fit. Now I have a Samsung Galaxy Active 2. The Samsung Health app only allows the following choices for the source of Step Count Data:
- All Steps (Galaxy Watch Active 2 and phone)
- Mobile phone
- Galaxy Fit
Why isn't Galaxy Watch Active 2 (on its own) a choice? Why is Galaxy Fit still listed? I remember this being a problem a year ago, and had abandoned Samsung then because of it, but had assumed it would have been fixed by now.
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03-07-2020 04:26 PM in
Samsung HealthPlease give some clarification on the following
Is the "phone" in 1st choice and "Mobile phone" in the 2nd choice, both referring to the same device and please confirm that all three devices are connected to the same Samsung account?
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03-07-2020 06:08 PM in
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03-07-2020 06:28 PM in
Samsung Health1. Open Samsung Health
2. Open Steps counts
3. Click on All Steps
4. Choose Mobile Phone
5. Click 3 dots on top right
6. Click Pause counting steps
7. Click Mobile phone again in the middle
8. Choose All steps again
Now, since mobile phone will stop counting the steps, it will only shows your watch steps count every time after sync with the watch.