Steps not syncing with Samsung Health

[brownbatman]

I use my iconx 2018 when running but for some reason they don't record steps in the step counter.

The workout is saved in the exercise tab but the steps aren't updated for my total amount for the day. 

[Moderator_]

Hey @brownbatman,

I believe several users have been reporting issues with S Health not syncing steps—could I ask that you please submit an error report? Instructions on how to do this can be found here: https://www.samsung.com/ca/support/mobile-devices/samsung-members-how-to-submit-an-error-report/
This will help the devs understand your issue 😊

Cheers,
Sabrina