Jerry96
Active Level 2
I am not able to add Scotiabank scene credit card to samsung pay. even it said it is supported. 

HELP
12 Comments
RichMan1
Active Level 10
Why not? What does it say when you try to add one?
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Jerry96
Active Level 2
it said that the card is not supported
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IfLySoLO
Active Level 8
I had the same issue the first time. I did a remote chat to Samsung from inside this forum. there is a support option in here. they were able to remotely connect to my phone and pushed an update to the galaxy apps. I was then able to add all cards right away!! for some reason the update to the apps doesn't push out automatically sometimes!
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IfLySoLO
Active Level 8
there is the support option right within Samsung members095986da-fad2-482e-b0e5-f3efedb2e9ba.jpg
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Jerry96
Active Level 2
thank you so much
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IfLySoLO
Active Level 8
I have the same card so it worked. they will get u to download smart tutor from app store and then they can connect to you.! good luck!!
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Shaggyskunk1
Expert Level 5
@IflySolO what a helpful person you are πŸ‘πŸ™‚
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RichMan1
Active Level 10
Go to 'Galaxy App Store' and search for 'Samsung Pay'. See if there's any update available. If there is, update and try again.
If no update is available, contact them through Live Chat and they'll find the problem and guide you. 8bf0c2d4-3419-40bf-b85c-a61eb69ca0a0.jpg
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IfLySoLO
Active Level 8
@ShaggyskunkS9P am learning as well so helping what I been through LoL. you guys are great here!! my first few days were so rocky!! appreciate the support.
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