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Beginner Level 2

Is it possible to backup Membership cards? This am with support they wanted to reset the Samsung Pay app but couldn't confirm if the Membership cards would be recoverable.

 

If not very poor

7 Comments
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Expert Level 1
it should be saved in Samsung pay, anytime I've done a reset or upgraded to a new phone my cards are there still
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Beginner Level 2

I agree it should be saved, I just want some reassurance prior to resetting my samsung pay app. The Samsung support couldn't confirm or point me to any official documentation. Have over 20 membership cards and would be a real pain if they are lost.

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as mentioned above it should be saved on your Samsung account and you can import them when reinstalling Samsung Pay
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Active Level 4
the back up could be in your wallet also.
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Active Level 6
it should
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Active Level 5
It did for me. I lost my phone recently but got it back (however it was factory reset so I had to restore everything) and when I signed back in to Samsung Pay they were still there, but my debit cards were lost and I have to add those again. But for membership cards you should be fine.
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Community Manager

Hi @gmow,

 

I just spoke with one of the Samsung Pay devs, and they confirmed that you'll be able to restore your membership cards even if you reset the app.

 

Hope this helps!

Sabrina

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