Original topic:

Samsung Pay Bug

(Topic created on: 04-09-2020 04:18 PM)
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Simba1
Active Level 6
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Samsung Pay
I opened the Samsung pay app and noticed the icon for the in display fingerprint scanner was missing. It wouldn't allow me to make purchases. I tried wiping the cashe. That didn't fix it. I uninstalled and reinstalled the app. That didn't fix it. After reinstalled it won't let me verify. I have version 4.0.00
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9 Comments
keagan
Moderator
Moderator
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Samsung Pay

Hey @ Simba1

Please get back to us with the error message/picture that shows when you try to verify it.

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Simba1
Active Level 6
Samsung Pay
It won't let me get past this screen
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Samsung Pay
Hi Simba1, did you setup fingerprint on your phone?
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Simba1
Active Level 6
Samsung Pay
Yes I did. I was using Samsung pay a couple days ago and it was working
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Samsung Pay
If you click "use finger print" at the bottom, what will happen?
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Simba1
Active Level 6
Samsung Pay
it does nothing
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Samsung Pay
How do you get that screen?
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Simba1
Active Level 6
Samsung Pay
I press Get Started then it takes me to the verification page
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Samsung Pay
I think you can skip not using finger print.
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